MaxJobsClub US Contractor
Duration: Long Term Renewable
We are looking for a resource that has Service Mapping experience. With
hands on experience in end-to-end Discovery and Service Mapping
implementation (including MID Server configuration and management),
Discovery troubleshooting and pattern creation/modification for Discovery
and Service Mapping.
* Minimum 5 years of hands-on ServiceNow implementation experience for
large complex environments with ServiceNow IT Operations Management (ITOM)
specifically with Discovery and Service Mapping. Experience must include
end-to-end implementation and Discovery and Service Mapping related
activities such as CI identification and reconciliation rules
(identification reconciliation engine), reviewing discovery logs, debugging
patterns and probes, troubleshooting logs to resolve errors, modifying and
creating new patterns.
* 5+ years of hands-on experience in the discovery of Cloud resources
not limited to Cloud Storages, Cloud Functions, Cloud APIs, Cloud
Containers, serverless components, etc.
* 5+ years of hands-on experience mapping of Cloud (PaaS, IaaS) and
hybrid applications
* Completed the service mapping of at least 50 large and complex
applications
* Extensive Process knowledge and working experience as lead
implementer for ITOM specifically Discovery, ServiceNow and CMDB
* Ability to comprehend, modify and create server-side object-oriented
JavaScript, Unix Shell scripting, Windows scripting and Powershell
* Intermediate knowledge and ability in Server Administration across
OS platforms, including the understanding of described domain structures,
user permission levels, group policy objects and the execution of sudo
policies
* Understanding protocols such as HTTP, TCP, SNMP, SOAP, and REST
* Familiarity with the XML, and JSON/script language concepts
* Knowledge of Web and Application Servers, Load Balancers, Databases,
and Virtualization (WebSphere, MQ, IIS, Apache, VMware)
* Intermediate Windows and Unix administration skills
* Familiarity with network concepts (routers, switches, firewalls,
NAT, load balancing)
* Familiarity with CyberArk as external ServiceNow credential store
* Strong analytical and problem-solving ability
* Strong interpersonal skills
* Excellent verbal and written communication skills and a proven
ability to interact professionally with a diverse group
* High level of initiative with a proven ability to work independently