Site Reliable Engineering Technical Program Manager

Contract

MaxJobsClub US Contractor

Site Reliability Engineering (SRE) is an engineering discipline that
combines software and systems engineering to build and run scalable and
fault-tolerant systems. The SRE is responsible for the availability and
reliability of the company’s most critical platform services, and ensures
they meet the requirements of our internal and external users. As a
Technical Program Manager (TPM) within SRE, candidates will need to
anticipate bottlenecks, provide escalation management and balance the
business needs versus technical constraints. An ability to take large,
complex projects and break them down into manageable pieces, develop
functional and non-functional specifications, then deliver them in a
successful and timely manner is expected.

RESPONSIBILITIES AND QUALIFICATIONS

*        Manage technology programs, defining milestones and success
criteria, resource allocation and successful on-time delivery.
*        Exercise technical judgment in working with cross-functional Agile
scrum teams.
*        Work with the engineering leads to define the product strategy and
roadmap(s) for the SRE organization, and work with client stakeholder groups
on managing demand for features relative to planned product growth.
*        Guide products from conception through launch, growth and maturity
by connecting the technical and business worlds to meet our customers at
their needs.
*        Deliver tools and processes to improve engineering productivity.
*        Communicate schedules, priorities, and status to all levels in the
company.
*        Lead regular project status meetings while keeping all stakeholders
aware of project and delivery status, including facilitating product review
meetings and end-user forums. Manage exceptions and communicate issues and
risks to the rest of the organization.
*        Interact with client technical stakeholders in order to translate
complex requirements into recommendations for appropriate solution with
reliability at the core.
*        Create programs and template solutions to achieve scalable and
measurable impact across the SRE and client systems.
*        Understand customer needs and help to shape SREs long-term product
strategy.
*        Focus on Site Reliability Engineering (SRE), including application
monitoring and DevOps automation
*        Work with Engineering and DevOps teams to define strategy,
requirements and SRE’s product offering and roadmap; identifying and
securing commitment from teams across the company for new initiatives;
driving consensus on the technical approach, setting timelines, and leading
cross-functional development teams from design through delivery.
*        Strong project manager with technical and business acumen as well as
an excellent communicator — whether working with developers or providing
updates to business leadership.
*        Maturity, high judgment, negotiation skills, ability to influence,
analytical talent and leadership are essential to success in this role.
*        Technical leader with a knack for getting things done, who is able
separate what’s important from what’s urgent and find the best path forward
from among multiple scenarios, earn the trust of stakeholders, and improve
the efficiency of our cross-functional organization.